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Frequently asked questions
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COMPETITION
What is padel?
Find out here, information about padel.
When the Greenweez Paris Major takes place?
The Greenweez Paris Major takes place from Monday 4 to Sunday 10 of September. Qualifying will take place on September 3.
Where can I find the provisional schedule?
Find the provisional schedule here.
How does the tournament work?
Find out information about the tournament here.
Which outside courts will be available at the Greenweez Paris Major?
Outside courts 2, 3, 4, 5, 6 and 7 will be available.
Which players will be in Greenweez Paris Major?
This tournament, from the Major category (highest category tournament of the circuit), will gather the best pairs of the world.
The official players lineup will be revealed a few days before the start of the event.At what time will the gates open?
The stadium gates will open every day at 12pm.
Is there a women tournament?
The Greenweez Paris Major has the pleasure of having both men and women draws.
At what time will the matches begin?
From Sunday 3 to Thursday 7 of September, the matches will start at 1pm.
From Friday 8 to Sunday 10 of September, the matches will start at 2pm. -
TICKETS PURCHASE
When can I buy tickets for the Greenweez Paris Major?
Ticket sales for FFT members (holder of multi-rackets, padel beach tennis or web license) will start Tuesday 25 April, until Tuesday 2 May.
Ticket sales for General public will start on Friday 4 May.How many tickets can I buy at most?
There are no order limits on tickets, you can buy as many as you wish.
Can I buy tickets at the stadium gates on the D-Day?
If tickets are still available, you can buy on D-Day.
What can I access with my tickets?
If you purchase a ticket for Qualifications (Sunday, September 3rd), you will have access to the Annex courts with free seating.
If you purchase a ticket for the main draw (Monday, September 4th to Sunday, September 11th), you will have access to the Philippe-Chatrier court with numbered seating and the Annex courts with free seating.
What do I get with my premium offer?
If you buy a Premium package for the final draw (from Monday 4 to Sunday 11 September), you will have access to the Philippe-Chatrier court with a numbered seat and to the Annexes courts in free seating. You will also benefit from a dedicated and personalised welcome with a cocktail reception from Monday to Saturday and a cocktail lunch on Sunday, in one of the Philippe-Chatrier court lounges.
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AVAILABILITY TICKETS
When and how will I receive my tickets?
Tickets will be available in your client account after your purchase.
Is it mandatory to assign the tickets to the beneficiary’s name?
No, you can assign the tickets to the buyer’s name.
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PRICES
What are the prices?
Find out the prices for the tournament here.
Are there any discounted prices?
Children below 4 years-old have free access to the stadium. However, they are not allowed to have a seat, they have to sit on the lap of their accompanying.
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REFUND
Can I be refunded if I can’t attend the event?
All orders are final. Make sure to be available before purchasing your tickets.
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TICKETING FOR WCU/PWD
How to buy tickets for people with disabilities?
To book a seat for People With Diasabilities, you must have created an account in your name.
If you don't have an account yet, you can create one on our website right now.
Once you have created an account, complete the WCU/PWD application form. Once the form has been completed and the request has been processed by our teams, we will contact you so that you can make the payment of your ticket(s).
Once payment has been made, your tickets will be available in your personal space.
Do wheelchair users (WCU) or people with disabilities (PWD) have a special discount?
Yes, wheelchair users (WCU) or people with disabilities (PWD) have a special discount that you can find here.
I am a person with disability, does an accompanying person need a ticket?
Yes, an accompanying person must have a ticket to enter the stadium. Accompanying persons must be applied at the same time as the application for UFR or PSH tickets, by filling in this form.
I am a person with a disability, at which gates can I access to the stadium?
If you are a person with a disability, the drop-off point will be available near Gate 1, the access point to the stadium.
What kind of seats are offered to spectators with special accessibility needs?
Court Philippe-Chatrier access :
If you are a person with disabilities (PWD), your seating will be next to an elevator with an easy access seat with minimal steps.
If you are a Wheelchair user (WCU), your seating will be near the wheelchair access location.
Outside courts access :
To access these courts in the best conditions (depending on available seating), every outside court has an access ramp. -
GROUPS AND WORK COUNCIL OFFERS
Is there a group offer?
You can benefit from group pricing if your order has more than 10 tickets. By purchasing your tickets with a group offer, you will receive a 50% discount on each ticket.
Send back the order form to the following e-mail adress: commercial@wetix-agency.fr
Once your order form is received, we will contact you to validate your order (subject of available seats).Is there a work council offer?
As a work council, you have a special offer. For every order of at least 10 tickets, you will receive a 50% discount on the ticket price.
Send back the order form to the following e-mail adress: commercial@wetix-agency.fr
Once your order form is received, we will contact you to validate your order (subject of available seats). -
STADIUM ACCESS
How can I access the stadium?
Find out how to access the stadium here.
What items are forbidden within the stadium?
Find below the list of prohibited items inside the stadium :
Are deposits available? If yes, are they free?
Deposits are available at Gate 1 of the Roland-Garros stadium.
They are free. -
ADDITIONAL INFORMATION
Are there any catering facilities within the stadium?
Yes, you can eat inside the stadium. Buy the food of your choice and then take your food with you or eat on site if the space allows you to do so.
Can I bring my own lunch to the stadium?
Yes, you can bring your own food and/or drink into the stadium if you wish.
What are the activities and animations?
Find the stadium map with the activities here.
Where can I find a map of the stadium?
Find the stadium map here.